A tech-driven problem solver passionate about optimizing systems, supporting teams, and building a future in IT Help Desk and CloudOps.
See My ExperienceI'm Navroop Singh, a Computer Systems Technician graduate with a focus on IT support, cloud services, and modern tech. I believe in building stable systems with smart solutions.
From streamlining school data systems in rural India to maintaining safety at high-profile events across Toronto, I’ve developed a strong work ethic, attention to detail, and the ability to stay calm under pressure. I now bring these qualities into the IT support and administration field.
I’m building a career in IT Help Desk and Cloud Operations, driven by a passion for solving real-world tech issues, continuous learning, and a strong commitment to user support and system reliability.
“Challenges don’t stop me. I face them head-on and turn them into progress.”
Government Secondary School Kacha Pakka, Punjab, India
June 2022 – July 2023
Provided IT and administrative support across departments. Coordinated with education board systems and optimized data entry workflows during remote learning phase.
Government Middle School, Manakpur, Punjab, India
Mar 2020 – Mar 2022
Maintained online student records, attendance tracking, and academic data using MS Excel during COVID-19. Assisted staff with technical issues and migrated legacy data formats.
Sword Security
June 2024 – Present
Monitored access points at large-scale public events, communicated with event teams via radio, and maintained a secure environment across zones.
SecurTrust Protection
Jan 2024 – Present
Provided event and site-based security. Conducted patrols, responded to incidents, and ensured adherence to safety protocols for clients and visitors.
Designed and developed this personal portfolio from scratch to showcase my journey, skills, and focus on IT Help Desk, Administrative Assistant and CloudOps roles.
Fashion eCommerce site built using HTML, CSS, and JS. Showcases product listing and filters.
View Project on GitHubA comprehensive network infrastructure design for a medium-sized IT consulting firm with 200+ employees across multiple departments. The project includes IP schema planning, router-switch hierarchy, subnetting, VLAN segmentation, and scalability considerations.