Hi, I'm Navroop

Slot Technician and IT support professional with experience in gaming systems, hardware troubleshooting, system operations, and technical support.

See My Experience
Navroop

About Me

About 1

Who I Am

I’m an IT and gaming systems technician with experience in technical support, hardware troubleshooting, system maintenance, and live operational environments. My background includes gaming systems, customer-facing technology, networking fundamentals, and IT infrastructure.

What I Do

I support and troubleshoot technology systems in fast-paced operational environments, with experience in gaming systems, hardware diagnostics, operational technology, and customer-facing technical support.

About 2
About 3

Where I'm Headed

I’m building my career in IT infrastructure, cloud technologies, and technical operations while continuing to grow in system reliability, troubleshooting, and gaming technology environments.

“Challenges don’t stop me. I face them head-on and turn them into progress.”

Work Experience

Great Canadian Entertainment Logo

Slot Technician

Great Canadian Entertainment

February 2026 – Present

Support live gaming operations through hardware troubleshooting, preventative maintenance, diagnostics, and technical support for electronic gaming systems.

Best Buy Geek Squad Logo

Field Technical Service Representative

Geek Squad / Best Buy Canada

December 2025 – January 2026

Provided in-home technical support, device setup, troubleshooting, and customer assistance for consumer technology and networking equipment.ce.

Cineplex Entertainment Logo

VIP FOH Cast Member

Cineplex Entertainment

November 2025

Supported daily theatre operations by assisting customers, operating POS and ticketing systems, and maintaining smooth front-line service.

Sword Security Logo

Event Technical Support Specialist | Event Support Specialist | Security Guard

Sword Security Group

June 2024 – Present

Provided frontline tech & security support at large-scale public events, ensuring reliable communication across zones, monitoring access systems, and assisting event teams in resolving on-site technical & security issues.

SecurTrust Logo

Event Specialist - Customer Service | Security Guard

SecurTrust Protection

Jan 2024 – November 2025

Provided event and site-based security. Conducted patrols, responded to incidents, and ensured adherence to safety protocols for clients and visitors.

Secondary School Logo

IT & Admin Support Assistant

Government Secondary School Kacha Pakka, Punjab, India

June 2022 – July 2023

Provided IT and administrative support across departments. Coordinated with education board systems and optimized data entry workflows during remote learning phase.

PSEB Logo

Admin & IT Support Assistant

Government Middle School, Manakpur, Punjab, India

Mar 2020 – Mar 2022

Maintained online student records, attendance tracking, and academic data using MS Excel during COVID-19. Assisted staff with technical issues and migrated legacy data formats.

Certifications

CompTIA A+ Certification

CompTIA A+ (2025)

HubSpot Inbound Marketing Certificate

HubSpot Inbound Marketing

CompTIA A+ Certification

Electronics Foundations

CompTIA A+ Certification

Learning ServiceNow

CompTIA A+ Certification

Learning Jira (Cloud Edition)

Projects

styleXyork

Fashion eCommerce site built using HTML, CSS, and JS. Showcases product listing and filters.

HTML CSS JavaScript Frontend
View Project on GitHub

Network Design – Tech Solutions Inc.

A comprehensive network infrastructure design for a medium-sized IT consulting firm with 200+ employees across multiple departments. The project includes IP schema planning, router-switch hierarchy, subnetting, VLAN segmentation, and scalability considerations.

Cisco Packet Tracer Networking Subnetting VLAN Documentation
View Project on GitHub

Slot Machine – Arduino (LCD + LEDs)

A simple slot-style game built with an Arduino Uno, 16x2 LCD, blue/red LEDs, and a push button. Features debounced input, adjusted win probability (~23%), visual win/lose cues (blue/red LED), and clear on-screen messaging.

Arduino C/C++ (Arduino) LCD 16x2 LEDs & Button Probability Logic Breadboard Documentation
View Project on GitHub

MongoDB E-commerce Database

Built a MongoDB database for a simulated e-commerce store. Implemented schema design, data modeling, and CRUD operations with optimized queries for performance.

MongoDB Database Design CRUD Query Optimization
View Project on GitHub

Personal Portfolio Website

Responsive portfolio site developed using HTML, Tailwind CSS, and JavaScript. Showcases my skills, certifications, and projects in a clean layout.

HTML Tailwind CSS JavaScript Responsive Design
View Live Website

HubSpot CRM Implementation

Configured and customized HubSpot CRM to streamline client interactions. Practiced contact management, automation, and analytics to improve workflow efficiency.

HubSpot CRM Automation Analytics
View Details

Skills

Broad technical expertise across operating systems, networking, cloud, databases, ITSM tools, and troubleshooting.

Operating Systems

🪟 Windows 🐧 Linux 🍏 macOS 📱 Mobile (iOS/Android)

Networking

🌐 TCP/IP 📡 DNS & DHCP 🔐 VPN & Firewalls 📶 VLANs & Subnetting 🖥️ Cisco Packet Tracer 🛠️ Network Troubleshooting

Cloud & Virtualization

☁️ Microsoft Azure ☁️ Google Cloud (GCP) 🖥️ Virtual Machines 📦 Containers (Docker basics)

Databases & Programming

🗃️ MySQL 🗃️ PostgreSQL 🗃️ MongoDB 🐍 Python 📜 Bash / Shell Scripting

ITSM & Tools

🛠️ ServiceNow 🛠️ HubSpot 🛠️ Jira 🧰 Git & GitHub 📋 Microsoft 365 📋 Google Workspace

Hardware, Security & Troubleshooting

💻 PC Assembly 🔧 Hardware Diagnostics 🛠️ Peripheral Setup 📡 Device Configuration 🔐 Endpoint Security 🛡️ Malware Removal 🧑‍💻 Troubleshooting ⚡ Soldering & Circuit Assembly 🔋 Electronics Repair & Testing 💡 Breadboard & Component Prototyping

Contact Me

✉️ navroopsingh013@gmail.com

🔗 LinkedIn | GitHub